OneCare Cardiology
Frequently Asked Questions
Answers to common questions about appointments, referrals, bulk billing and cardiac tests.
A valid referral is generally required to access Medicare benefits for specialist care. Contact the clinic before your appointment so the team can confirm current requirements.
Eligible Medicare services are bulk billed when Medicare requirements are met. Referral requirements and service-specific criteria may apply, so please confirm your circumstances with reception.
Bring your referral, Medicare card, medication list, relevant reports and any forms requested by the clinic. A concession card may also be helpful when applicable.
Contact reception for referral submission instructions. Do not send patient or clinical information until the clinic confirms that secure online processing is available.
Appointment length varies by test and individual needs. Reception will provide an expected duration when your booking is confirmed.
Do not change medication unless a qualified clinician has instructed you to do so. Follow the specific preparation instructions supplied by the clinic.
Referrers should clearly mark clinical urgency and contact the clinic directly when prompt review is needed. Website forms are not monitored for emergencies.
For severe chest pain, difficulty breathing, collapse or another medical emergency, call Triple Zero, 000, immediately. Do not wait for an online response.
Appointments
Ready to take the next step?
Request a cardiology appointment or upload your referral for the clinic team to review. Urgent referrals should be discussed with the clinic directly.